Compliments & Concerns

Compliments and Concerns

At Lanark Community Alliance, we value your voice. Whether you’d like to share a compliment about our services or raise a concern, we’re here to listen. Your feedback is crucial in helping us improve and better serve our community.

We welcome feedback for all our member agencies: Carebridge Community Support, Clayton Seniors Housing Corporation, and Community Living Association – Lanark County. Below, you’ll find a form to submit your compliments or concerns.

Go to Form

Complaints Procedure

If your feedback involves a concern or complaint, we follow a structured process to ensure it is handled fairly and promptly. This process applies across all Lanark Community Alliance member agencies. We aim to respond to all complaints within three business days.

Complaints Procedure Form

Name

Email Address

Phone Number

Which agency does your feedback relate to?

What type of feedback are you submitting? What type of feedback are you submitting? Compliment Concern

Please share your feedback (If you’re sharing a compliment, please tell us what we’re doing well. If you’re sharing a concern, please provide details of the situation)

Desired Outcome (What would you like to see happen as a result of your concern?)

Compliments & Concerns

Compliments and Concerns

Complaints Procedure

Complaints Procedure Form

Quick Links

About Us

Policy

Quick Links

Services

About Us

Policy